ClusterVision Remote System Administration - Overview

At ClusterVision we recognise that not all of our customers have the dedicated resources or skills required to maintain the high levels of cluster management needed by their user communities.

For these customers, Remote System Administration (RSA) provides a professional and secure cluster management service, designed to enhance the overall experience of cluster ownership, by relieving the burden of in-house operation.

Through Remote System Administration, ClusterVision’s engineers are able to manage every aspect of your cluster system. We can ensure a high quality management process which will not only ensure effective day to day operation, but will also help to optimise your cluster’s performance and minimise user-downtime.

Our Remote System Administration services are available in modular service packages which are designed to be simple to engage with, and are easy to combine and scale depending on your own specific needs.

The information below gives a brief overview of the RSA service package offerings. Details change, so for a full description of the inclusions in each service level, and to further customise the solution to your own needs we would recommend a no-obligation 1-1 discussion with our team.

Service Package Code Description Available Onsite Available Remote Availability Requirements
CVS-RSA-BASE Remote System Administration - BASE

Annual Subscription

Remote access as described on the remote access page.

CVS-RSA-CONNECT Remote System Administration - Alternative Connect

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-ACCOUNTS Remote System Administration - Usermanagement and Authentication

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-HELPDESK Remote System Administration - Enduser Helpdesk and Assistance

Tailored to you needs

Service package CVS-RSA-BASE
Service package CVS-RSA-ACCOUNTS

CVS-RSA-ENVIRONMENT Remote System Administration - Environmental Management

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-REPORT Remote System Administration - Monitoring and Reporting

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-NETWORK Remote System Administration - Network Management

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-FAILOVER Remote System Administration - Failover Subsystems

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-PFILESYSTEM Remote System Administration - Parallel Filesystems

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-APPLICATIONS Remote System Administration - Tools and Applications

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-WORKLOAD Remote System Administration - Queuing and Scheduling

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-BACKUP Remote System Administration - System and Data Backup

Annual Subscription

Service package CVS-RSA-BASE

CVS-RSA-SECURITY Remote System Administration - Periodic Security Auditing

Annual Subscription

Service package CVS-RSA-BASE

CVS-CREDITS Prepaid ClusterVision Service Credits

Depending on available Credits

Remote access as described on the remote access page.

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