Remote System Administration - Usermanagement and Authentication

This service package covers authentication management for end users. A single package is required for every 50 registered end users.

Included:

  • Full support for all main Linux NIS, LDAP, Kerberos based authentication backends.
  • Creation of new user accounts.
  • Removal of old user accounts.
  • Non-excessive requests to change any authentication credential. (i.e. reset passwords)

Excluded:

  • Comprehensive User Help Desk service.
  • First line support for up to 50 registered end users.
  • Second line support for up to 50 registered end users.
  • ClusterVision service portal accounts for up to 50 registered end users.
  • Integration setup with your local authentication subsystems.

If you are interested in the above excludes please consider our CVS-RSA-USERHELP service package.

Note:

  • This remote system administration package is an add-on package for the CVS-RSA-BASE package and requires this to be a part of the overall service contract.

Service Package Code: 
CVS-RSA-ACCOUNTS
Service Field: 
Remote System Administration
Available Onsite: 

Available Remote: 

Requirements: 

Service package CVS-RSA-BASE

Availability: 

Annual Subscription

Supported Environments: 

All

Implementation Time: 

Full support lifetime.

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