Remote System Administration - Tools and Applications

This service package covers the installation and administration of 3rd party applications. The service covers a certain amount of new applications and updates, bug fixes or service packs per year. Installation of 3rd party software is always on a best-effort basis.

Included:

  • Tailor made installation of up to 3 new applications per year.
  • Creation of modular environment where applicable.
  • Installation of up to 10 updates, bug fixes or service packs of installed applications per year.
  • Integration of the installed application into your HPC environment.

Excluded:

  • Escalation with the 3rd party vendor about software errors in the application.
  • Performance testing of the installed or upgraded applications.

Note:

  • This remote system administration package is an add-on service for the CVS-RSA-BASE package.
  • Installation requests for applications which require a major version update are considered to be new.

Service Package Code: 
CVS-RSA-APPLICATIONS
Service Field: 
Remote System Administration
Available Onsite: 

Available Remote: 

Requirements: 

Service package CVS-RSA-BASE

Availability: 

Annual Subscription

Supported Environments: 

All

Implementation Time: 

Full support lifetime.

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