Remote System Administration - System and Data Backup

If data integrity and availability is important to your infrastructure this remote system administration package can help you provide this.

Included:

  • Permanently available factory default snapshot of your infrastructure as originally staged.
  • Periodic health checks of the backup infrastructure where possible.
  • Periodic creation and maintenance of incremental backups, including, but not limited to Cluster Management stacks, Linux OS, applications or user data.
  • Integration of last known stable backup into end-user environment for self-recovery.

Excluded:

  • Large application related data sets in factory default snapshot.
  • Replacement of components as part of the backup infrastructure. (i.e. replacing tapes).
  • Full restore of backed up data in case of failure.
  • Any damages to ClusterVision as a result of the non-availability of backed up data.

Optional:

  • Additional ClusterVision hosted off-site backups.
  • Onsite or offsite disaster recovery service.

Please contact your ClusterVision representative for more details regarding the optional ClusterVision hosted off-site backups or disaster recovery activities.

Note:

  • This remote system administration package is an add-on package for the CVS-RSA-BASE package and requires CVS-RSA-BASE as part of the overall service contract.
  • By default we expect the underlying hardware to store the backups to be located at the customer location.


Service Package Code: 
CVS-RSA-BACKUP
Service Field: 
Remote System Administration
Available Onsite: 

Available Remote: 

Requirements: 

Service package CVS-RSA-BASE

Availability: 

Annual Subscription

Supported Environments: 

All

Implementation Time: 

Full support lifetime.

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