Remote System Administration - Failover Subsystems

This service package covers remote system administration for fail-over headnodes, fail-over storage or fail-over frontend machines. A single package is required for every type of high-availability fail-over subsystem in your infrastructure.

Included:

  • Full operational management of one high availability failover subsystem.
  • Keep the configuration up-to-date with (security) updates.

Excluded:

  • Failover for parallel file systems. Unless CVS-RSA-FILESYSTEMS is included in the overall contract.

Note:

  • This remote system administration package is an add-on package for the RSA-BASE package.
  • When applicable and agreed upon, we will maintain critical production environments using the if-it-is-not-broken-do-not-fix-it principle.


Service Package Code: 
CVS-RSA-FAILOVER
Service Field: 
Remote System Administration
Available Onsite: 

Available Remote: 

Requirements: 

Service package CVS-RSA-BASE

Availability: 

Annual Subscription

Supported Environments: 

All

Implementation Time: 

Full support lifetime.

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